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Learning check · before you start

What do you already have in place?

A few quick questions, so you can skip the steps you have already done. Each one has a line explaining what it means. Not sure, or never heard of it? Choose “Not yet / not sure”: that is where most firms start, and the playbook walks you through it.

  1. Does your junior have a written list of tasks they must do by hand, without AI, with how many of each?

    Hand-work means doing a task end to end without AI, such as a bank reconciliation from statement to ledger with suggested matches off, so the junior learns what correct looks like. A number against each, like two in month one, stops a busy month dropping it.

  2. Does your junior keep an error log on every AI-drafted task they review?

    An error log records each mistake the AI made, how the junior spotted it and which rule or document proved the correction. It turns checking into learning, and shows where the firm's training should go.

  3. Is there a weekly slot where the junior talks a senior through one job?

    A standing 30-minute session where the junior brings a question with three possible answers and the one they would pick, and explains why. The senior adds what the AI cannot, such as the client's history.

  4. Do you have a written sign-off ladder that says what a junior may approve at each stage?

    A sign-off ladder is a set of levels (this playbook uses five), each listing the types of work a junior may approve. They move up when the evidence shows they are ready, not after a set time. Lodgement stays with the accountable practitioner.

This playbook is for the owner or manager of a small firm who has hired, or is about to hire, a graduate into a practice where AI already drafts much of the routine work. By the end you will have a 12-month training pathway you can copy: what the junior does by hand on purpose, how reviewing AI output becomes the training, a weekly explain-your-working habit, a rotation, a sign-off ladder and a way to measure whether any of it is working. Setting it up takes an afternoon. Running it takes about an hour a week of senior time.

We covered the problem in when the junior stops asking the partner, how do they learn?: the slow loop of getting stuck and asking someone senior used to build judgement as a side effect, and AI has compressed it.

Step 1: Choose what juniors still do by hand, on purpose

Your task write a short list of tasks your junior does by hand, without AI, into their first-quarter plan, with a number against each and a named senior who checks them.

Some work stays manual in the first months, not because AI cannot do it, but because doing it by hand is how a junior learns what correct looks like. Without that baseline they cannot check a machine’s version.

Pick a short list, and make it the work that teaches the most per hour. For most small firms that means:

  • One bank reconciliation end to end, from statement to ledger, with no suggested matches switched on.
  • One simple individual or sole trader return prepared from source documents, not pre-filled data.
  • One GST, VAT or sales tax reconciliation traced line by line to the ledger.
  • One set of year-end adjusting journals worked out on paper before they are posted.

Set a number: say two of each in month one, then one a quarter as a refresher. Written down, a busy month cannot quietly delete it.

Done when: the hand-work list is written into the junior’s first-quarter plan with a number against each item and a named senior who checks them.

Learning check

What would you do? Pick one; every answer is explained.

A graduate starts at your firm next week. Your AI tools already handle bank reconciliations well. What should the graduate do with reconciliations in their first month?
Your junior is meant to do a few tasks by hand each month to learn the basics. A busy month arrives and the hand-work keeps getting pushed back. What best protects it?

Step 2: Make reviewing the AI the training method

Your task start an error log for every AI-drafted task the junior reviews, and book the first monthly check where a senior plants an error for them to find.

Once a junior has done a task by hand, switch the direction. The AI drafts, the junior reviews. Finding what is wrong in something that looks finished is harder than preparing, and it is the skill a future reviewer needs.

Make it structured. The junior checks every AI draft against the source, marks each correction and records it in a simple error log: what the AI got wrong, how they spotted it, and which rule or document proved it. Once a month, a senior plants one or two deliberate errors in a draft and sees whether the junior catches them.

The log is also the firm’s training plan. Ben Walker described doing this at scale with review points from year-end jobs.

If Division 7A is a big area for mistakes, let’s direct training there and get a better result.

Ben Walker, founder of Inspire, speaking at The Firm’s AI in Practice Summit, June 2026

For Australian tax work there is a regulatory reason to train this way too. The Tax Practitioners Board’s AI guidance, TPB(GS) 55/2026, says practitioners “should verify and review AI generated content for accuracy throughout each step of the workflow” and that “Each of these steps should be documented.” A junior who has been taught to review and log is already working to that standard.

Done when: the junior keeps an error log on every AI-drafted task, and the first planted-error check is in the calendar.

Learning check

What would you do? Pick one; every answer is explained.

Your junior reviews drafts prepared by AI and fixes whatever looks wrong. What turns this from simple checking into real training?
Your junior reviews AI-drafted work every day. How can you find out whether they are really catching the AI's mistakes?
Each of your juniors keeps a log of the AI mistakes they correct. Across the logs, many corrections are about Division 7A, the tax rules on loans from private companies to their shareholders. What is the best use of that?

Step 3: Run explain-your-working sessions

Your task book a recurring 30-minute weekly session where the junior talks a senior through one job, and give them a one-line template: the question, three options, my pick and why.

The old loop had a conversation in it. Put it back on purpose. Once a week, for 30 minutes, the junior brings one job and talks a senior through it: what they did, why, what the AI suggested, and where they disagreed with it.

The rule that makes these sessions work is that the junior never brings a bare question.

Then they come to you not with the question, but with the question, three proposed answers, and the one they reckon you should go with.

Ben Walker, founder of Inspire, speaking at The Firm’s AI in Practice Summit, June 2026

AI makes the three answers cheap to produce. The learning is in choosing between them and defending the choice. The senior adds what the tool cannot know: the client’s history and what happened last time.

Done when: a recurring weekly slot exists, the junior has a one-line template (“the question, three options, my pick and why”), and the senior notes one thing learned after each session.

Learning check

What would you do? Pick one; every answer is explained.

Your junior comes to your desk with a question about a client file, with no ideas of their own yet. What is the best response?
Each week your junior talks you through a job, bringing a question, three options and their pick, often drafted with AI help. What can you add that the AI cannot?

Step 4: Rotate across the work

Your task plan the junior's year as four three-month rotations across different areas of work, each with a named senior lead.

A junior who reviews one kind of AI output learns one kind of error. Rotate them, in three-month blocks, across bookkeeping and reconciliations, compliance and returns, advisory and meeting preparation, and client communication. Each rotation should include sitting in on client calls, because reading a client is not something AI drafts for you.

Keep the system of record the same through every rotation. Whether the firm runs FYI, AccountKit or Xero Practice Manager, the junior should see each job from intake to sign-off in one place, so they learn the shape of the whole job, not a slice of it.

Done when: the junior’s year is mapped into four rotations with a named lead for each.

Learning check

What would you do? Pick one; every answer is explained.

Your junior has spent six months checking AI coding suggestions in bookkeeping and is now very good at it. What is the best next step for their development?
You are planning your junior's year across different areas of work. Why include sitting in on client calls in every area?

Step 5: Build a sign-off ladder

Your task write down a five-rung sign-off ladder showing what a junior may approve on their own at each stage, list the work types for each rung, and tell the junior which rung they are on.

A sign-off ladder says what a junior may approve on their own at each stage, with evidence for each step.

  1. Prepare. Drafts work, by hand or with AI. Everything is reviewed.
  2. Prepare and self-review. Submits work with their own review notes and error log attached.
  3. Review AI drafts. First check on AI-drafted low-risk work, such as reconciliations and document requests, before a senior’s final look.
  4. Approve low-risk outputs. Can send routine, non-advice client communication and approve agreed low-risk work types on their own.
  5. First reviewer. Reviews another person’s work, with a senior signing off.

Two limits sit outside the ladder. Tax advice and lodgement stay with whoever is accountable for them; in Australia that is the registered practitioner, and section 35 of the Code Determination requires anyone providing services on their behalf to be appropriately supervised. And nobody moves up a rung on time served: they move when the evidence from Step 6 says so.

Done when: the ladder is written down, each rung has a list of work types attached, and the junior knows which rung they are on.

Learning check

What would you do? Pick one; every answer is explained.

Your firm uses a sign-off ladder: written stages that set out what a junior may approve on their own. Your junior has been with you nine months. Should they move up a rung?
A capable junior wants to lodge a simple tax return with the ATO on their own. Where does that fit?

Step 6: Measure capability, not hours

Your task start recording four measures of the junior's progress each month (review points, planted-error catch rate, an explain check and error log quality) and set a date to review them at the end of the first rotation.

Measure what the pathway is meant to build. Four measures are enough:

  • Review points per job, by category, trending down over the year.
  • Planted-error catch rate from the monthly check in Step 2.
  • Explain test: can the junior defend a position to a senior without notes?
  • Error log quality: are they catching new kinds of AI mistakes, or the same ones?

These records double as evidence for professional body experience requirements. As at November 2026, CPA Australia asks CPA Program candidates for 36 months of relevant experience demonstrating at least 10 skills from its skills list across four categories, and CA ANZ’s Mentored Practical Experience requires three years, and not less than 500 days, of approved experience with six-monthly mentor meetings. Check the current rules with the junior’s own body; UK, US and Canadian bodies and state boards set their own.

Done when: the four measures are recorded monthly and reviewed at the end of each rotation.

Copy this

A 12-month junior pathway for an AI-assisted firm. Adjust the work types to your client base. Move up a rung only on evidence.

MonthsRotationBy hand, on purposeReviewing AISign-off rungMeasured by
1 to 3Bookkeeping and reconciliationsTwo bank recs, two GST or sales tax recsReviews AI coding suggestions against source1, moving to 2Review points per job; first planted-error check
4 to 6Compliance and returnsTwo simple returns from source documentsReviews AI-drafted workpapers and logs every correction2, moving to 3Planted-error catch rate; error log quality
7 to 9Advisory and meeting preparationOne set of year-end adjustments on paperChecks AI-drafted meeting packs and client summaries3, moving to 4Explain test on one advisory file
10 to 12Client communication and first reviewOne refresher of each earlier hand taskFirst reviewer on a peer’s AI-assisted job4, moving to 5Review points they raise on others’ work

Every month: weekly 30-minute explain-your-working session, one planted-error check, error log reviewed.

Learning check

What would you do? Pick one; every answer is explained.

You are tracking how your junior is developing in a firm where AI drafts much of the work. Review points are the corrections a senior raises when checking someone's work. Which is the best sign the training is working?
Your junior logs each AI mistake they catch. Month after month, the log shows the same kinds of mistakes and nothing new. What does that suggest?
Your junior is working towards membership of a professional accounting body, such as CPA Australia or CA ANZ, which asks for evidence of practical experience. What can you use?

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Where we could be wrong

The assumption most likely to be wrong is that an hour a week of senior time is available. In a firm where the partner is the only senior, the explain sessions are the first thing to slip, and the pathway turns back into “use the AI and hope”. If that is you, protect the explain session over everything else in this plan. We also cannot tell you how much hand-work is enough; the numbers above are a starting point, not a researched standard. And as tools improve, planted errors may become the main source of practice, which is a weaker teacher than real ones.

Questions like these are on the agenda for The Firm’s AI in Practice Summit on 11 and 12 November 2026, where “Teach your team how to use AI productively and securely” (Beau Gaudron of Growthwise, Gus McLennan of AI Dojo, James Rose of Content Snare and Travis Bacon of TaxDigital) was among the most-registered sessions. Notes will follow at the summit notes page after the event. For the rollout side, see why teams stop using their AI logins, and for the wider picture, our AI for accounting firms hub.

Frequently asked questions

Should graduates be allowed to use AI from day one?

Yes for drafting emails and finding their way around the firm’s tools, but not on the hand-work list. A graduate who has never done a reconciliation by hand has nothing to check the AI’s version against.

Is reviewing AI output really training, or just checking?

It becomes training when the junior has to prove each correction from a source and log it. Without the proof and the log, it is checking, and the junior learns to trust whatever looks finished.

How do I plant errors without wasting a senior’s time?

Keep a small bank of past jobs where you know the right answer, and change one figure or one treatment. Ten minutes to set up, reusable for every future junior.

What if a junior is faster than the pathway?

Let the evidence move them, not the calendar. If their catch rate and explain test are strong in month four, move them up a rung early and keep the hand-work refreshers.

Does this work for offshore or remote juniors?

Yes, with the explain session on video and the error log where everyone can see it. Remote juniors miss overheard conversations, so the weekly session matters more.

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