How firms price, staff, sell and run the work: the commercial side of public practice. The newest piece leads; the guides we keep current sit underneath.
Updated 27 September 2026
The recent changes to negative gearing rules, effective from 1 July 2027, significantly impact clients considering knock-down rebuilds.
More clients are connecting their Xero files to Claude, ChatGPT and home-built AI tools, and practitioners are split between "their data, their risk" and cleaning up the journals. The three kinds of connection and where…
An Australian firm prepares a tax return, holds the lodgement until paid, and the client lodges it themselves with the firm's figures. Why holding lodgement is not leverage, the four rungs of collection, what to change…
Treasury's exposure draft for the 30% minimum tax on discretionary trusts, which applies from 1 July 2028, was open for consultation until 18 September 2026. This piece sets out what the draft confirms, the election and…
Accrual's purchase of Puzzle's firm business rests on the argument that tax and client accounting services live in separate systems and firms rebuild context every time an engagement crosses between them. The crossing…
OpenAI's GPT-6 Astra launch on 3 September 2026 included the model completing a federal tax return in a browser from a W-2. The task it automated is the cheapest part of a compliance engagement, and the useful response…
Accrual announced on 2 September 2026 that it is acquiring Puzzle's accounting-firm technology and business, splitting the company along a customer boundary and leaving firms on the firm-facing product with a migration.…
Most buyers pour their effort into diligence and treat integration as something that begins on closing day, which is where acquisitions of accounting firms quietly lose the revenue they just paid for. This is a working…
An honest ranking of the five channels accounting firms use to win clients, backed by 2025 survey data showing referrals still dominate at 58%. It also explains the AI-search shift (AEO) in plain terms and gives small…
Typical accountant costs in 2026 across the US, Australia and the UK, from a few hundred dollars for a simple tax return to five figures a year for full-service business support. Plus the part most fee guides skip: how…
From 1 July 2026 Xero raised prices on every Australian business plan: Ignite from $35 to $37, Grow from $75 to $78, Comprehensive from $100 to $107 and Ultimate 100 from $272 to $300, all including GST. It also removed…
The article highlights the persistent inequities in the accounting profession and the broader business landscape, particularly regarding women.
Agent representation has quietly become a high-risk, unpaid burden for accounting firms. As regulatory demands grow, firms are absorbing more work, risk, and stress without pricing it properly, making current compliance…
This article breaks down the BAS agent and tax agent pathways for overseas-qualified accountants, explaining the differences in scope, risk, and timing, and why many firms recommend BAS registration first to build…
The introduction of PayDay Super aims to enhance superannuation compliance by mandating that contributions be made on payday. However, many payroll systems expose critical vulnerabilities by relying on a single…
Unlock the potential of AI in your accounting practice with this hands-on guide that shows you how to create internal tools efficiently and without coding. Learn from industry experts as they build a pricing calculator…
Unlock the full potential of ChatGPT in your accounting firm with Twyla Verhelst's practical insights. Discover the H.I.R.E. Framework and the MVP Ladder to transform AI from a simple tool into an essential team member,…
Discover how small, incremental improvements can transform your accounting practice. Learn from expert Paul Murray about the power of marginal gains, leveraging existing tools, and fostering a culture of continuous…
Discover how a simple Chrome extension can improve Xero bank reconciliation for accountants by leveraging AI technology. This innovative tool offers quicker matches and clearer insights, streamlining the process while…
Inbal Rodnay's insightful session on Microsoft Co-Pilot reveals how accounting firms are effectively integrating AI into their workflows. By leveraging Co-Pilot's contextual capabilities within Microsoft 365, firms can…
Onside Accounting's journey from a solo start-up to a thriving remote team of 38 offers invaluable insights for aspiring firms. Founders Martin Brennan and Jordan Vickery share strategies on financial preparedness,…
AI answer engines mostly search the web first and then summarise what they find, so a firm they never name is usually a firm their search step never surfaced or could not corroborate. This guide explains how ChatGPT,…
At The Firm's Growth Club Summit in mid-2025, Michael Wood explained why AI's shift from deterministic to probabilistic software outpaces earlier tech waves. He set out four labels for AI products, how to build the…
Discover how small-practice accountants can harness the power of AI to streamline operations and enhance client relationships. Learn practical strategies, including an eight-step prompt framework and real-world demos,…
Navigating the first year of running an accounting firm can be daunting, especially when considering hiring your first employee. This article outlines essential revenue benchmarks and red flags to watch for, ensuring…
In a rapidly evolving accounting landscape, firms must embrace outsourcing and innovative delivery models to alleviate capacity strains and meet rising client expectations. By leveraging technology and understanding…
Billie McLoughlin outlines practical strategies for accountants to harness generative AI, transforming admin tasks and enhancing client interactions. By integrating AI tools like Microsoft Copilot and ChatGPT, firms can…
In the accounting profession, the expectation of 24/7 availability is becoming a troubling norm, often leading to stress and burnout among practitioners. This article explores how this "availability creep" can be…
Charging a percentage of a tax refund may seem appealing, but it can undermine trust and conflict with ethical guidelines set by industry bodies. This article explores the risks of this pricing model, including…
Transform your tech advice into a lucrative revenue stream by formalising app advisory services, as highlighted by Rob Stone at the Growth Club Summit. Discover how tools like AppVentory can enhance visibility into…
Mark Holton’s insightful roadmap reveals how accounting firms can enhance their value by integrating advisory services without sacrificing compliance revenue. By addressing bottlenecks, redefining client engagement, and…
Discover how Web3 is revolutionising accounting by enabling decentralised transactions and digital asset management. This beginner's guide offers essential insights for accountants eager to embrace the future of finance…
The ongoing conflict between bookkeepers and accountants is not just an internal issue but one that directly impacts clients who suffer from confusion and delays. As both sides continue to argue over roles and…
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